Effective Date: July 9, 2026

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At Room Ninjas, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact our team.

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Information We Collect

When you submit a contact form, request an estimate, call, text, or communicate with us, we may collect information including:

• Your name

• Email address

• Phone number

• Property address

• Details about your project

• Photos or videos you choose to send us

• Any additional information you voluntarily provide

We may also collect basic website usage information, such as pages visited and general analytics, through tools such as Google Analytics or similar services.

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How We Use Your Information

We use your information to:

• Respond to estimate requests and inquiries

• Schedule appointments and walkthroughs

• Prepare project estimates

• Communicate about current or future projects

• Improve our website and customer experience

• Send updates related to your request or project

We do not sell, rent, or trade your personal information to third parties.

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Text Messages & Communications

If you choose to contact us by phone or text message, we may use those conversations to communicate about your estimate, schedule your project, answer questions, or provide project updates. Standard message and data rates may apply through your mobile carrier.

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Financing

Room Ninjas offers financing through Housecall Pro in partnership with Wisetack. If you choose to apply, your financing application is submitted directly through those providers. Room Ninjas does not collect, receive, or store your financial application information. Please refer to the privacy policies of Housecall Pro and Wisetack for information about how they collect, use, and protect your information.

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Cookies

Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

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Third-Party Services

Our website may contain links to third-party websites or use third-party services, including mapping tools, analytics providers, financing providers, payment processors, or social media platforms. These services operate under their own privacy policies, and we encourage you to review them before providing personal information.

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Data Security

We take reasonable administrative, technical, and physical measures to help protect the information you provide. While no method of electronic transmission or storage is completely secure, we strive to safeguard your information using commercially reasonable security practices.

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Your Choices

You may contact us at any time to:

• Request access to the information we have about you

• Correct or update your information

• Request deletion of your information, where applicable

• Ask questions about this Privacy Policy

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Children's Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page on our website or by using the phone number or email listed there.