1
Reach Out
Fill out the estimate form on our Contact page and tell us a little about your project. The more details you can include, the better. Photos always help, and you'll also have the option to request an in-person walkthrough.
Too busy for an in-person assessment? Just text us a video instead to our number 1 (615) 788-1767. Keep your video clips under two minutes and walk us through everything you'd like painted, stained, or repaired. The more we can see upfront, the more accurate your estimate will be.
Within 24–48 hours, someone from our team will reach out with your estimate and help schedule the next step.
2
Walk the Project
We'll meet at your home, walk the project together, and talk through exactly what you're hoping to accomplish.
We'll answer questions, discuss colors, products, finishes, and timelines, and make sure we're all on the same page before we ever pick up a brush.
No guesswork. No surprises. Just a clear plan.
3
Reserve Your Spot
Once you're ready to move forward, simply accept your estimate and submit the initial deposit. We don't reserve project dates until the deposit has been received. That allows us to confidently block off time for your project, schedule our crew, and order any paint, stain, or specialty materials needed before we begin.
Your estimate is valid for 60 days. After that, material costs and scheduling availability may change, so a revised estimate may be necessary.
We believe in straightforward pricing; no hidden fees, no surprise charges. If you'd rather spread payments out over time, we also offer financing through Wisetack.
4
Time to Get to Work
When project day arrives, our crew shows up prepared and ready to go. We believe the quality of every paint job is earned during the prep work, so we don't rush the details. From protecting your home and preparing every surface to creating crisp clean lines and flawless finishes, we treat your project with the same care we'd expect in our own homes.
We'll keep you updated throughout the project, communicate clearly, and finish with a final walkthrough together to make sure everything looks exactly the way it should. If something needs our attention, we'll make it right.
We stand behind our workmanship with a one-year application guarantee and use premium products from trusted brands like Sherwin-Williams, Benjamin Moore, and Farrell-Calhoun.
When we leave, our goal is simple: we want you to look around and think, "I'm really glad we hired these guys."
Our Guarantee
OUR COMMITMENT
Room Ninjas™ guarantees the workmanship and quality of your paint job from one year from the finish project date. Our commitment covers, the quality, the products used, and the overall coverage of the paint or stain application. We work very hard to give our clients a fantastic paint job, and want to do anything we can to ensure your satisfaction.
If touch ups are needed for any reason, we respectfully ask that you contact us within 30 days of the completion so we can correct the issue quickly, as we would respectfully like to move on to concentrate on other clients projects.
We leave all left over paint with you for your own touch ups or future paint projects, but if necessary, we can arrange to come back out to your home or office to fix an area. To properly care for your paint, we ask that you store the paint in a temperature controlled environment and not in the garage for the longevity of your paint or stain.
FAQ'S
COMMON QUESTONS
Q: Do I need to purchase paint for my project?
A: No. We will handle the acquisition of paint purchasing, pick up, and delivery of your paints. We just need to know what type of paint you desire for your project, such as Sherwin-Williams® or Benjamin-Moore® paints, the color, the sheen, and the number.
Q: I am having my cabinets painted. Do I need to remove any items such as food or dishes before painting?
A: No. We ask only that you remove items off the counters so we can protect and mask those areas for prepping and paint. For cabinets we typically will mask off the inside front with 3M® plastic. If anything, you can push items to the back of your cabinets, unless you have glass on your cabinets. In that case we would ask that you would remove those items prior to paint.
Q: Do I need to remove outlet covers prior to painting or will Room Ninjas do that?
A: We will handle the removal of all necessary outlet covers and will replace them after the paint is dry.
Q: Our ceilings are getting painted. Do I need to remove all furniture out of those rooms prior to paint?
A: The general rule is that less is more. If it's cumbersome or not realistic for you to remove all the items from the painted areas prior to paint, we ask that you move all items towards the center area of that room or rooms prior to painting. We will cover all personal items and or furniture with large plastic to protect those items. Please understand we are there to paint. We are not a moving company. There is a charge for moving excessive items prior to painting. This is located in your original estimate you received and or that we will provide you.
Q: Do I need to take down my mini blinds so that you can paint around them?
A: We will handle the removal and replacement of your blinds. If you have curtains we ask that you take those off before our arrival to safeguard them from paint. If you need assistance we can provide it for you.
Q: Do I need to make a deposit to hold my spot for my painting project?
A: Yes, after you accept our estimate, we ask for an initial deposit to secure your project on our calendar. It also allows us to order and acquire any materials necessary prior to your paint project beginning.
Q: How do you receive payment?
A: We accept all forms of payment. Cash, check or debit card, Visa® Master Card® American Express® Discover® and the majority of all other major credit cards, Venmo, and Apple Pay.
Q: Is there a fee if I pay by credit card?
A: There is a 2.9% charge for purchases made by credit card.
Q: Will you send me an invoice for my deposit?
A: Yes, Room Ninjas™ will typically email you the invoice for payment via HouseCall Pro. HouseCall Pro is the #1 field service management platform we use for our company which is also used by over 30,000 small business professionals across the U.S. All payments are encrypted and secure through HouseCall Pro's AES-256. Or the Advanced Encryption Standard.
Q: When my project is completed will someone walk through it with me?
A: Yes, a Room Ninjas™ representative will do a final walk through to ensure nothing is missed before final payment is required, to ensure you are 100% satisfied with the project.
Q: Is my paint project guaranteed?
A: Room Ninjas™ guarantees the workmanship and quality of your paint job from one year from the finish project date. Our commitment covers, the quality, the products used, and the overall coverage of the paint or stain application.
Q: Are you a licensed and insured company and do you have Workmans Comp. on your contractors?
A: Room Ninjas™ is licensed and insured for general liability insurance up to $2,000,000.00 collectively by Landers Insurance Agency LLC / Erie Insurance®. All our contractors are insured by ROOM NINJAS™ with Workmans Compensation Insurance on all projects through: Liberty Mutual
